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I experimented with multiple options over the years. My documents were used for training and reference later. This was for tech support call center employees who had to use a dozen software programs proficiently to do their job. I routinely received feedback every few months and the best reviews came from using Snagit broken edges. I would use only one pixel wide with no shadow (this took years of experimenting). This was necessary because nearly every screen shot had to be a partial screen shot or learners couldn't see what they needed to see. Some of my colleagues in nearby departments with different managers and different style requirements used a variation of the broken edges that was just triangles that looked like Jaws teeth on the broken edge. They used five pixels wide it seemed.
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> On Oct 21, 2015, at 8:48 AM, Lesli Ritchie <Lesli -dot- Ritchie -at- mediware -dot- com> wrote:
>
> I am creating a User Guide for a software application. Often, a screenshot of the full screen is useless, because it's so small in printed documentation. I typically don't do this, but only add a partial screenshot that highlights the text describing it. Are there any rules for indicating that the screenshot is partial? I don't like the look of a jagged edge, but wonder what other folks do in this situation.
>
> Lesli Ritchie
> Instructional Designer - Human and Social Services
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