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Subject:RE: Developments in the review cycle From:"Sweet, Gregory (HEALTH)" <gregory -dot- sweet -at- health -dot- ny -dot- gov> To:"techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 8 Apr 2016 15:47:08 +0000
> May as well ship no doco, and whenever a user somewhere selects help, a request is generated for some to be written.
Isn't this exactly what Adobe, Microsoft, Cisco, et.al, are doing with their user communities & forums? Documentation is expensive, if you can get away without writing it, and better yet, get the users to write it for you for free, your bottom line is looking a lot better.
Cheers!
Greg
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