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Re: Resistance to allowing anonymous web access to online help?
Subject:Re: Resistance to allowing anonymous web access to online help? From:Robert Lauriston <robert -at- lauriston -dot- com> To:Sharon Burton <sharon -at- anthrobytes -dot- com>, TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Sun, 19 Jun 2016 13:31:32 -0700
How do you use Google Analytics on a secure site? Some plugin to the web server?
On Sun, Jun 19, 2016 at 1:04 PM, Sharon Burton <sharon -at- anthrobytes -dot- com> wrote:
> ... we have a cloud based system and the help can't be seen until you log in to use the system.
>
> But I also use google analytics to see how and how much my customers use the help. The answer is a lot. A lot a lot.
>
> We're using that information to improve our help on many levels. ...
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