RE: Documentation behind a login

["Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>]

Upper management fears our software could be reverse engineered using the documentation if those docs were made freely available online.

Hence, documentation here is slowly moving online, behind a login, as I rewrite it.

The good news is we're leaving PDF behind.

~Craig

-----Original Message-----
From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Helen Mullally
Sent: Friday, January 20, 2017 6:58 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Documentation behind a login

Hi all


I'm interested to know what people think about putting documentation behind a login screen, for example to offer extra documentation for paying customers.


I wonder what views you have about about giving all documentation freely available online. Do you see the restricted access to some documentation as a business opportunity or an annoyance/hinderance to the wider readership and prospects?


I don't know whether there is a yes or no answer to this but it is more about the principle.


Thanks in advance for your thoughts.


Helen


-----

Helen Mullally

Manager, User Assistance team

Skype: helen.mullally

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