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Subject:RE: shoot, shot or . . . From:"Wright, Lynne" <Lynne -dot- Wright -at- Kronos -dot- com> To:Julia Land <scribejulia -at- gmail -dot- com> Date:Thu, 29 Mar 2018 13:27:00 +0000
Because troubleshooting means to follow a process to try to determine what the problem is; but not necessarily actually solving the problem
From: Julia Land <scribejulia -at- gmail -dot- com>
Sent: Wednesday, March 28, 2018 5:53 PM
To: Wright, Lynne <Lynne -dot- Wright -at- Kronos -dot- com>
Cc: kafkascampi <kafkascampi -at- gmail -dot- com>; Ken Poshedly <poshedly -at- bellsouth -dot- net>; TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: Re: shoot, shot or . . .
Why not "I solved the problem"?
On Wed, Mar 28, 2018, 4:14 PM Wright, Lynne <Lynne -dot- Wright -at- kronos -dot- com<mailto:Lynne -dot- Wright -at- kronos -dot- com>> wrote:
But using a phrase when you could say the same thing with one word goes against the principles of technical writing, no?
"I troubleshot the problem".
Can't see the issue with that.
-----Original Message-----
From: techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com<mailto:kronos -dot- com -at- lists -dot- techwr-l -dot- com> <techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com<mailto:kronos -dot- com -at- lists -dot- techwr-l -dot- com>> On Behalf Of kafkascampi
Sent: Wednesday, March 28, 2018 4:57 PM
To: Ken Poshedly <poshedly -at- bellsouth -dot- net<mailto:poshedly -at- bellsouth -dot- net>>
Cc: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com<mailto:techwr-l -at- lists -dot- techwr-l -dot- com>>
Subject: Re: shoot, shot or . . .
I would probably rewrite to avoid as well--also I am changing my name to Troubleshot McGee to appear tougher in meetings.
On Wed, Mar 28, 2018 at 1:53 PM, Ken Poshedly <poshedly -at- bellsouth -dot- net<mailto:poshedly -at- bellsouth -dot- net>> wrote:
> Thanks all for the answers and sense of humor. (The rewording one is
> what we'll do.)
>
> Thankfully it's about 4:50 p.m. here and time to . . .
> a) Straighten up my deskb) Get one last phone call inc) Start on a new
> projectd) Go down the hall Tomorrow, guys.
> -- You-know-who in you-know-where
>
>
> From: Nina Rogers <janina -dot- rogers -at- gmail -dot- com<mailto:janina -dot- rogers -at- gmail -dot- com>>
> To:
> Cc: Ken Poshedly <poshedly -at- bellsouth -dot- net<mailto:poshedly -at- bellsouth -dot- net>>; TECHWR-L Writing
> <techwr-l -at- lists -dot- techwr-l -dot- com<mailto:techwr-l -at- lists -dot- techwr-l -dot- com>>
> Sent: Wednesday, March 28, 2018 4:44 PM
> Subject: Re: shoot, shot or . . .
>
> "We explored the problem and developed a solution."
> Or something like that.
> Seriously ... "troubleshot" seems awkward, so I would just find a more elegant way to word whatever I was trying to say.
>
> :D
> On Wed, Mar 28, 2018 at 4:40 PM, Wright, Lynne <Lynne -dot- Wright -at- kronos -dot- com<mailto:Lynne -dot- Wright -at- kronos -dot- com>> wrote:
>
> "Troubleshot" sounds less awkward/seems grammatically appropriate.
>
> Oh, and I just checked a couple of credible on-line dictionaries; they all say "troubleshot" is the past tense.
>
> -----Original Message-----
> From: techwr-l-bounces+lynne.wright= kronos -dot- com -at- lists -dot- techwr-l -dot- com<mailto:kronos -dot- com -at- lists -dot- techwr-l -dot- com>
> <techwr-l-bounces+lynne. wright=kronos -dot- com -at- lists<mailto:wright=kronos -dot- com -at- lists>. techwr-l.com<http://techwr-l.com>> On
> Behalf Of Ken Poshedly
> Sent: Wednesday, March 28, 2018 4:38 PM
> To: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com<mailto:techwr-l -at- lists -dot- techwr-l -dot- com>>
> Subject: shoot, shot or . . .
>
> OK gang. It's not even Friday, but here's something to rattle your cages early.
> What's the past tense of "troubleshoot"?
> Normally, the past tense of "shoot" is "shot" as in "I shot the gun".
> But while I'm reasonably certain that "troubleshooted" is wrong, "troubleshot" just doesn't seem correct either.
> I think I'll have another drink, bartender.
> -- Ken in Atlanta
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