TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Sometimes, developers "resolve" an issue by deciding NOT to fix it, but they tend to leave that out of the release notes.
That said, as long as the "bug issue" explains what was wrong ("Widget X crashes when user sneezes in a certain way"), saying "this is now fixed" would be acceptable. Otherwise, if you can further explain the reasons for the original issue, that's always better than saying "it doesn't do that anymore."
Mike
-----Original Message-----
From: techwr-l-bounces+mike -dot- mccallister=pkware -dot- com -at- lists -dot- techwr-l -dot- com <techwr-l-bounces+mike -dot- mccallister=pkware -dot- com -at- lists -dot- techwr-l -dot- com> On Behalf Of Emoto
Sent: Monday, June 10, 2019 1:02 PM
Cc: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: [External] Re: Software Release Notes
Of course, every company has their own choice of what they put. I spent a long time documenting banking infrastructure software, and would routinely have to include language about a particular bug, whether it was in release notes or on a web site. I tended to use wording like "an issue was corrected where a missing 'abc_file' could allow approval of a payment without the required 'xyz' field being filled." I would try to use language to make the bug description as narrow as factually possible, so that the reader could correctly understand the (generally) limited scope and not worry about whether it happened in their installation or not.
Bob
On Mon, Jun 10, 2019 at 1:48 PM Lucy Draughn <ldraughn7 -at- gmail -dot- com> wrote:
>
> Hi there,
>
> I have a question about resolved issues in RNs - is it correct to use
> the following text in the Resolved Issues of a software release:
>
> bug issue [bug number] *This is now fixed.*
>
> Is it appropriate to use "This is now fixed" in the resolved section?
> My take is that the issue is in the Resolved sections so I would
> automatically know that the issue is fixed so why use "This is now fixed"?
>
> Thanks,
> Lucy
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Visit TechWhirl for the latest on content technology, content strategy
> and content development | https://techwhirl.com
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> You are currently subscribed to TECHWR-L as emoto1 -at- gmail -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-leave -at- lists -dot- techwr-l -dot- com
>
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
>http://www.techwhirl.com/email-discussion-groups/ for more resources and info.
>
> Looking for articles on Technical Communications? Head over to our
> online magazine at http://techwhirl.com
>
> Looking for the archived Techwr-l email discussions? Search our
> public email archives @ http://techwr-l.com/archives
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | https://techwhirl.com
Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com
Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | https://techwhirl.com