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Very good value for money with very nice transformations to responsive
webhelp.
Kind regards
Yves
On Sun, 6 Dec 2020 at 15:26, Sue Ahrenhold <sueahrenhold -at- gmail -dot- com> wrote:
> I am a retired tech writer, who was active in this group years ago.
> This year, I have been very bored, so I took customer service job for a few
> weeks, to get out of the house.
> I really like their products and their staff.
> Their training was, meh. Trainers are smart.
> But their materials, awful.
> It made my teeth ache to work with them. Inconsistent, missing info, left
> out all those things that experienced users don't need, and beginners go
> insane without. And just try finding something in their lists of topics.
> Which are alphabetized by the cute names they assign to the features
> But, like so many companies, they won't be impressed by a proposal to fix
> the content.
> So, I want to suggest that they put the 25 topics that a beginner needs to
> know into a module that can be run as an app on a cell phone. But I need a
> tool that I can use build it.
> I used to build help files with the meat grinder tool, before there was
> robohelp, or bluesky, so I know what Im doing..
>
> I would be doing it mostly because I want to have fun. And I have all these
> notes about what changes they could make that would make their miserable
> training useful.
> So I can really use some good suggestions. Not looking for something that
> will let me extract code from complicated data sets, Their source files are
> in Google docs, and there is almost nothing in the way of graphics.
> Output would only be android or i-phone. My cell is an Android, so I have a
> test bed.
> Thanks.
> -- Just an old warhorse who is sniffing gunpowder
> TIA
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