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Subject:Customers that make their own docs From:kafkascampi <kafkascampi -at- gmail -dot- com> To:TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Tue, 2 Mar 2021 11:44:39 -0800
Hi Techwr-l
My company produces VR training, providing the system hardware, the
software customers use to make their own training, plus an internet
portal for tracking results etc.
We have a central site for documentation and help, but some customers
produce and manage their own docs and help based upon ours. I'm
curious if anyone else has been in a similar setup and, if so, what
tools you've seen for keeping docs in sync, besides just manually
informing/ sharing updates with the customers. We do this now but at
scale it would be a headache. I'm thinking some central system a la
Salesforce or similar (but that can get expensive.) Or something that
integrates into the customer's tools.
Any ideas?
thanks
Chris
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