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Subject:Re: Using the Term "User" From:Kathleen Nosbisch <kat -at- NETWISE -dot- COM> Date:Fri, 3 Dec 1993 11:33:02 MST
We use the first person approach in our documentation here at Netwise.
It seems to make the text more personable and adds a small sense of
user-friendlieness to it as well. This is hard to accomplish with
mainframe docs, so hopefully every little bit helps!
kat
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Kathleen Nosbisch Netwise, Inc.
Technical Writer 2477 55th Street
kat -at- netwise -dot- com Boulder, Colorado 80301
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