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Subject:Re: Management Support Horror Stories From:Steve Gray <sagray -at- AMP -dot- COM> Date:Tue, 3 May 1994 09:40:07 EDT
> In the "top this one" category, when this organization was formed some years
> ago, it was with the grudging support of upper management here. It was so
> bad, that our V-P and General Manager stated in the formation of our tech
> pubs group:
> "Technical Publications is nothing more than a conduit for the
> dissemination of proprietary information to our competitors."
My response, then, would be (Kirby Hall, you still there? Salty language
alert!):
When some customer lops off his finger, or crashes his system, or
starts a fire, and when the company is looking down the barrel of a
multi-million-dollar lawsuit, who the hell do you think has the records
that save management's ass? Sheesh! Liability is a BIG concern to those
who give vital information to the end-user about products. Next time that
manager has his fat butt on the witness stand, ask him why he failed to
warn his customers of dangerous situations!
(whew!)
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Steve Gray sagray -at- amp -dot- com
Corp Stds & Tech Pubs
AMP Incorporated, Harrisburg, PA (717) 780-4393
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