TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Universal Help From:Jane Torpie <JTorpie -at- III-DEVL -dot- MHS -dot- COMPUSERVE -dot- COM> Date:Tue, 17 May 1994 16:45:39 EDT
Text item: Text_1
Have any of you used Universal Help? I need some more information from
experienced users.
I'm considering using it for an online doc. project and deploying the help
systems under Windows and OS/2.
UnivHelp costs about $650. The vendor, Softronics, does not ship
evaluation copies, doesn't maintain a list of reference accounts, and won't
let me return the product if it's not appropriate for my needs. (They're
free to run their business as they choose, and I can even see why they'd
make some of these choices.) But my VP isn't going to approve the
expenditure based on Softronics' say-so about their product.
Would you take a few minutes to let me know how well UnivHelp worked for
you? Please respond directly to me; I'll gather the replies and post them
all together to cut down on message traffic.
Thanks very much.
_______________________________________________________________________
Jane Torpie
Principal Technical Writer
Easel Corporation
Burlington, MA, USA
617-221-2100
JTorpie -at- EaselCor -dot- mhs -dot- compuserve -dot- com <-------- new address!