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Subject:Re: Information Mapping feedback From:"Arlen P. Walker" <arlen -dot- walker -at- JCI -dot- COM> Date:Wed, 8 Jun 1994 10:27:22 -0500
>I took the four-day training last October and find that it has revolutionized
>my approach to documentation. Of the eight writers in my group, four have
>taken the training, and we are working on getting everyone trained. In fact,
>I have suggested to our Division Director that she and some of the managers
>take the two-day report writing class to improve our other business
>communications and give top-down support.
>During the IM training, I found the structured approach slightly rigid
>initially, but once I brought it back to the office, customized the IM
>layout, and developed some WordPerfect macros to make the formatting easier,
>I became a complete convert. Everything I write now is influenced by
>Information Mapping.
>I am currently reading Robert Horn's book, Mapping Hypertext, and looking
>forward to taking the online documentation training and using IM in my online
>manuals.
OK, I'm interested. Is Horn's book the best on the subject, or is there
another text on Information Mapping which is a better introduction to the
field.
"I try to stay surprised enough at life to recognize something new if I
trip over it." -- Harry Reasoner
Have Fun,
Arlen
arlen -dot- walker -at- jci -dot- com
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