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Subject:Re: How many steps? From:SuePStewrt -at- AOL -dot- COM Date:Tue, 14 Jun 1994 08:45:44 EDT
>>In this case, the limit on the number of steps should be based more on the
user's attention span. I'm not sure what number of steps exceeds a normal
attention span.<<
7, +/- 2. <Is there an echo in here?> :-)
The research on MEMORY is FIVE, +/- 2.
Generally speaking, research shows you start to lose folks when the step
numbers go to double digits. There's also an issue regarding how many pages
the steps cover in the manual, so that looooonnnnggg steps may count as
multiple steps in the user's mind.
