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>continue to follow up by telling you that they've implemented >something you
suggested-
It would be the most fascinating experience to receive a letter back from
<any organization> saying something like, "In our last customer survey, you
suggested x. Our new product implements x. Thank you for your valuable
suggestion."
It would be a miracle if the letter went on to say, "Enclosed please fins a
50% discount coupon towards our new product, which you helped create."