TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Claudia's experience reminds my of my own. I wanted into a document
design class that required the participants to have experience with Word
Perfect. At the time, I had no real computer experience. I borrowed a
manual from a friend and in two weeks learned enough to persuade the
instructor to let me in. That was two years ago and today I am quite
proficient on close to a dozen word processing, desktop publishing, and
graphics programs. I am, in fact, now teaching such skills to others. And
most of my expertise comes from a combination of reading the manuals and
experimenting with the concepts.
On Wed, 21 Sep 1994, Claudia Allen wrote:
> Richard Mateosian <srm -at- C2 -dot- ORG> writes:
> "The paper software manual is dead...
> "Nobody has ever learned FrameMaker4 or Word6 or Photoshop3 or any other
> major package by reading the paper documentation supplied with it...
> "Paper manuals will continue to appeal to users' nostalgia but won't
> satisfy their expectations..."
> Some of the very literate computer users in my office pull out a book to
> problem solve rather than use online help. Me? I'd much rather use the book
> unless it's a quickie thing or a reminder of what I already know but have
> temporarily forgotten. I don't think it has anything to do with nostalgia.
> It's easier to open a book to the right page and work through step-by-step
> directions rather than read the help, maybe take notes (on paper!), and then
> try to perform the task.
> And PS, I learned pagemaker with just the manual. I had to promise I could
> do DTP to get a job I wanted, so I opened the book and worked my way through
> it. The first day on the job my boss had me do some dtp. I was relieved to
> find out that what I had self-taught worked in the real world. Online help,
> in that case, would have been of little or no use...
> Claudia Allen
> claudia -at- cpc -dot- org
*****************************************************************************
* RoMay Sitze rositze -at- nmsu -dot- edu *
*****************************************************************************
* Only the curious wil learn and only the resolute overcome the *
* obstacles to learning. The quest quotient has always excited *
* me more than the intelligence quotient. -Eugene S. Wilson_ *
*****************************************************************************