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>Okay, here's a question for you usability types. An engineer
>in our company is trying to make us change the font we use
>from a sans serif to a serif type. He claims that serif is
>more readable. Does anyone have some data (studies, hard
>evidence) to back one style or the other? This is a large
>company, and we are resistant to allowing one group
>to deviate from or try to change our standards.
Ask him to cough up the study, so you can repeat the experiment
under controlled conditions, using your own documentation and users
as part of the test. This is the Age of Science. (He will not
be able to -- the "serif faces are less readable" argument is an
urban legend.)
-- Robert
--
Robert Plamondon * Writer * robert -at- plamondon -dot- com * (408) 321-8771
4271 North First Street, #106 * San Jose * California * 95134-1215
"Writing is like plumbing -- even people who know how to do it will
pay top dollar to keep their hands clean."
