TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:LORAL From:Robert Phillips <robp -at- SYDNEY -dot- DIALIX -dot- OZ -dot- AU> Date:Mon, 10 Apr 1995 21:28:53 +1000
In a posting yesterday, Mike Johnston asked some questions about LORAL.
Perhaps the best testimony is to be found in Sci. Am. September, 1994.
Loral was only one of two companies to earn the Carnegie Mellon Uni
rating of 5 for the organization's maturity level. A rating of 5 is the
best you can get. Out of approximately 263 companies, only 2 were this
good. In terms of their attitude to ISO 9000, I will quote the article:
The Loral team has learned to control bugs (in the on-board shuttle
software project) so well it can reliably predict how many will be
found in each new version of the software. .....
Tom Peterson, head of Loral's shuttle software project, attributes
its success to "a culture that tries to fix not just the bug but
also the flaw in the testing process that allowed it to slip
through."
My advice is to look forward to working there and soak yourself in the
management of the processes. When you decide you have had enough - say,
about three to five years - go consulting in the ISO 9000 methodology.
With an ability to write and the knowledge gained by first hand
experience in such an excellent environment, you should be able to
charge about $500 per hour and not even get a flinch from the client.
Oh, the other company to score a level 5 was Motorola's Indian
programming team in Bangalore.
I envy your chance at gaining such first hand experience.
Bye
Rob Phillips
Lasotell Pty Ltd Internet: robp -at- sydney -dot- dialix -dot- oz -dot- au
PO Box 97 Phone: +61-2-4895016
Wahroonga NSW 2076
AUSTRALIA STICK: n, a boomerang that wont work