TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I recommend using a subject line when you do not know the name of the
person your letter is going to. Of course, it's *always* better to have
a name, but sometimes that just isn't possible. In that case, instead of
the salutation, with its "dear" that certainly sounds odd and its "Mr."
or "Ms." problems, I just use:
