TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Paul Sholar writes: "Gregory Keith ( gkeith -at- delrina -dot- com ) might also add the
books by
the clever Edmund Weiss. His _How to Write a Usable User Manual_ was out of
print for a
while, as the original publisher went belly-up."
I have the latest on my bookshelf:
How to Write Usable User Documentation
Edmond H. Weiss
Second edition, 1991
Oryx Press, 4041 North Central at Indian School Road, Phoenix, AZ 85012-3397
This is not a bibliography entry, so please don't correct me on it. The
information above
is correct. If you want to order it, you can get it by mail through the press.
I don't have
their phone number with me, though.
If you see two-page formats around, this is probably where the concept came
from. His
book covers more than format (or presentation); he proposes a complete strategy
for
developing documentation or training materials. I know some who use this method
exclusively because the process works so well.
