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Subject:Re: Explaining what we do From:"Dana L. Cadman" <cadman -at- GDLS -dot- COM> Date:Thu, 8 Jun 1995 08:05:08 -0400
Rose,
Check out the Q1 1995 issue of "Technica' Communications", the journal of the
Society for Technical Communications (should be available at a nearby library
if you are not a member). The focus of this issue is "Adding Value As a
Technical Communicator". There are several case studies that show how writers,
editors, trainers, illustrators, etc., are able to save companies a lot of
money over the lifecycle of a product by reducing support costs, and preventing
the rework of software and procedures after they're in production. I am
writing a white paper for my supervisor that covers just these issues and I am
quoting quite heavily from this issue.
Dana
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