TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
>Date: Thu, 20 Jul 1995 16:08:33 -0700
>Reply-To: Bonni Graham <bonnig -at- IX -dot- NETCOM -dot- COM>
>Sender: "Technical Writers List; for all Technical Communication issues"
><TECHWR-L -at- VM1 -dot- ucc -dot- okstate -dot- edu>
>From: Bonni Graham <bonnig -at- IX -dot- NETCOM -dot- COM>
>Subject: Re: Computer instruction in the present tense
>Comments: To: techwr-l -at- vm1 -dot- ucc -dot- okstate -dot- edu
>To: Multiple recipients of list TECHWR-L <TECHWR-L -at- VM1 -dot- ucc -dot- okstate -dot- edu>
Bonni writes:
>Peggy wrote:
>>
>> I have read that such instruction should be written in the
>> PRESENT tense. What do you out there in the trenches do, and
>> why?
>>
>I use present tense unless the action is not immediate.
>For example:
>When you press the Framis button, the system creates a new framis.
>(happens immediately upon button pressing).
>When you press the Framis button, the system will create a new framis
>after you exit the screen.
>(happens later; you may be able to do other things before the framis is
>created)
>Hope that helps!
>Bonni Graham
>Manual Labour
99% of the time I write in present tense. I teach Tech Writing at UCLA,
and I teach students to always write in present tense...then I go back and
give them the few exceptions. All tech writing books and the handbook
advise writing in present tense. After all, users read it in the present
tense.