Quality docs to meet contractual obligations

Subject: Quality docs to meet contractual obligations
From: Alexander Von_obert <avobert -at- TWH -dot- MSN -dot- SUB -dot- ORG>
Date: Wed, 2 Aug 1995 15:30:00 LCL

Hello,


* Antwort auf eine Nachricht von Pierre Goulet an All am 26.07.95

PG> Have you ever heard of a contract (for the purchase of
PG> software)
PG> that contains a clause similar to the following:

PG> "..the supporting User Guide must be at a "certain level"
PG> otherwise
PG> the product will not be accepted."

If you buy software, you should do something like that, but you must define
exactly what "certain level" means, e.g. complete description of all
functions, specification of the needed hardware/software, manual in your own
language. In fact, many of these clauses are mandatory here in Germany,
unless you accepted otherwise before (e.g. software imported from the USA
without German user interface and manual).


Greetings from Germany,
Alexander

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