International Professional Communication Conference 95

[George Hayhoe <GFHayhoe -at- AOL -dot- COM>]

FINAL IPCC PROGRAM SET

IPCC 95, sponsored by the IEEE Professional Communication Society, will be
held at the Hyatt Regency Hotel on the historic riverfront in Savannah, GA,
September 27-29, 1995. The conference's three days of technical sessions
include a keynote presentation by South Carolina ETV naturalist Rudy Mancke;
more than more than 40 panels, workshops, and technology demos; a welcome
reception, three continental breakfasts, one lunch, and a dinner cruise on
the "Savannah River Queen"; and an opportunity to network with the other
attendees and speakers. Because the typical IPCC draws 150 to 200 attendees,
the networking opportunities are more intimate than those at most conferences
which draw speakers of such quality.

REGISTRATION

Registration fees are $325 for IEEE/PCS members, $400 for non-members, and
$162.50 for retirees and full-time students.

To register, send a check for the registration amount, along with your name,
address, phone number, e-mail address, and fax number  to:

Joan Nagle
104 Crane Court
Aiken, SC 29803

Be sure to include your IEEE membership number if you wish to register at the
member rate.

(Mastercard and Visa will be accepted for payment at the conference but not
by phone.)

If you have questions regarding registration, please contact Joan by phone at
803-641-1346.

ATTIRE

Attire for the conference is business casual.

HOTEL

The conference rate at the Hyatt Regency is $113 per night for a single or
double. Make reservations at the hotel by calling 912-238-1234 or
800-233-1234. (Hotel reservations must be made by September 5 to guarantee
this rate.)

NETWORKING EVENTS

Tuesday, 9/26

7:00-9:00       Welcome Reception Garden Terrace, Hyatt Regency, Lobby Level

Wednesday, 9/27

7:30-8:30       Continental Breakfast Prefunction South, Hyatt Regency, Second
Floor

10:00-10:30     Morning Break Prefunction South, Hyatt Regency, Second Floor

12:00-1:15      Lunch Regency Plaza, River Street

3:00-3:30       Afternoon Break Prefunction South, Hyatt Regency, Second Floor

Thursday, 9/28

7:30-8:30       Continental Breakfast Prefunction South, Hyatt Regency, Second
Floor

10:00-10:30     Morning Break Prefunction South, Hyatt Regency, Second Floor

3:00-3:30       Afternoon Break Prefunction South, Hyatt Regency, Second Floor

6:00-9:00       Dinner Cruise aboard the Savannah River Queen River Street adjacent
to the Hyatt Regency

Friday, 9/29

7:30-8:30       Continental Breakfast Prefunction South, Hyatt Regency, Second
Floor

10:00-10:30     Morning Break Prefunction South, Hyatt Regency, Second Floor

3:00-3:30       Afternoon Break Prefunction South, Hyatt Regency, Second Floor

TECHNICAL PROGRAM

Wednesday, 9/27

Session 1:      Wednesday, 8:30-10:00 Ballroom B/C, Hyatt Regency, Second Floor
Rudy Mancke, South Carolina ETV, Columbia, SC

Session 2:      Wednesday, 10:30-12:00

2A      Controlling and Improving Documentation Processes Ballroom D, Hyatt
Regency, Second Floor
Moderator: Scott DeLoach
 Overview of Project Management and Control,  Paul R. Seesing,
Battelle-Pantex, Amarillo, TX
 TQM Case Study: Time-Cost-Productivity Improvements for a Documentation
Department,  Juliette Jandel-Leavitt, Hayes Microcomputer Products, Inc.,
Atlanta, GA
 Building Quality and Usability into Products and Processes,  Bill Robinson
and Richard Ramsey, Rocky Mountain Technology Center, SunSoft, Colorado
Springs, CO
 A Model for Effective Engineering Presentation for Technology Transfer,  C.
T. Kale, Institute of Multi-media Communication and Technology, New Delhi,
India

2B      Issues in Education Ballroom E, Hyatt Regency, Second Floor
Moderator: Mark Haselkorn
 The Technical Communicator as Independent Scholar,  Donald S. Le Vie, Jr.,
Austin, TX
 Technology and Changes in Higher Education,  Zane Berge, Center for Teaching
and Technology, Georgetown University, Washington, DC; and Mauri P. Collins,
The Pennsylvania State University, University Park, PA
 Theory versus Application: Finding the Right Combination in Academic
Programs,  Judith B. Strother and Carol M. H. Shehadeh, Communication
Programs, Florida Institute of Technology, Melbourne, FL
 Information Communication Technology R&D Capability Development,  P. W.
Chan, K. C. Lau, and Raymond Lim, Information Communication Institute of
Singapore, Republic of Singapore

2C      Workshop: Developing a Complete Information Plan Ballroom F, Hyatt
Regency, Second Floor
Art Elser, Comtech Services, Denver, CO

2D      Workshop: People, Time and Money: Organizing Your Resources for a
Successful Publishing Project Waterfront North, Hyatt Regency, Lobby Level
Jan Maher, The Tuscany Group Inc., Vero Beach, FL

Session 3:      Wednesday, 1:30-3:00

3A      Processing Visual Information Ballroom D, Hyatt Regency, Second Floor
Moderator: Brea Barthel
 The Visual Component of Communication: Influencing Multiple Levels of
Audience Response,  Elizabeth Keyes, Ashfield, MA
 A Comparison of Japanese and American Information Processing Styles:
Implications for the Design of Technical Illustrations,  William M. Gribbons,
Bentley College, Waltham, MA

3B      Systems for Information and Training Ballroom E, Hyatt Regency, Second
Floor
Moderator: Deborah Flaherty Kizer
 Multiple Use Documentation: Bridging the Gap Between Training Materials and
Technical Documentation,  Rob Houser, Information Products, AT&T Global
Information Solutions, Duluth, GA
 Instructional System Design: Its Role in Coast Guard Training and How It Can
Influence the Development of Training Materials,  Rick D. Christoffersen,
United States Coast Guard, and Ann H. Christoffersen, Mobile, AL
 From Information System s Specifications to User s Mental Models and vice
versa by a Visual Programming Notation,  A. Faro, Instituto di Informatica e
Telecommunicazioni, Catania, Italy; and D. Giordano, Department of Education,
Concordia University, Montreal, QC, Canada

3C      Workshop Cancelled

3D      Workshop: Ensuring Smooth Sailing: An Overview of Project Planning and
Control (continues in 4D) Waterfront North, Hyatt Regency, Lobby Level
Paul R. Seesing, Battelle-Pantex, Amarillo, TX

Session 4:      Wednesday, 3:30-5:00

4A      Getting the Message Across Clearly Ballroom D, Hyatt Regency, Second Floor
Moderator: Scott DeLoach
 Applying Multimedia in an Information-Development Environment,  Bernice
Casey, IBM Corp., Woodstock, NY
 Information Access for Visually Impaired Persons: Do We Still Keep a
 Document  in  Document-ation ?  Brea Barthel, Rensselaer Polytechnic
Institute, Department of Language, Literature, and Communication, Troy, NY
 The Reader as Explorer: Tools for Textual Navigation,  Gary D. Greenup, The
Boeing Company, Seattle, WA
 Color Me Blue . . . or Red or Green? Lessons from the Literature on Color
and Usability,  Marilyn Morgan, Rensselaer Polytechnic Institute, Department
of Language, Literature, and Communication, Troy, NY

4B      Discussion: Advantages and Disadvantages of Outsourcing Ballroom E, Hyatt
Regency, Second Floor
Janet Rochester and Haydon Rochester, Martin Marietta GES, Moorestown, NJ

4C      Workshop: Essentials of Typography Ballroom F, Hyatt Regency, Second Floor
C. J. Metschke, The Tuscany Group Inc., Vero Beach, FL

4D      Workshop: Ensuring Smooth Sailing: An Overview of Project Planning and
Control (continued) Waterfront North, Hyatt Regency, Lobby Level
Paul R. Seesing, Battelle-Pantex, Amarillo, TX

Thursday, 9/28

Session 5:      Thursday, 8:30-10:00

5A      Using Online Information and Help Ballroom D, Hyatt Regency, Second Floor
Moderator: Rob Houser
 Cross-Platform Help Strategy,  WandaJane Phillips and Dave Waugh, Andyne
Computing, Kingston, ON, Canada
 Implementing a Large Scale Windows Help System: Challenges and Lessons
Learned,  Kenneth R. Ohnemus, CS Consulting, Cincinnati, OH
 Helping New Users Use Help,  Beth Mazur, MAYA Design Group, Pittsburgh, PA
 The Project Archival Navigator: A New Tool for Presenting and Archiving
Information,  Suzanne Roberts, Applied Technology Associates, Albuquerque, NM

5B      Panel: Research and Education: Educating the Technical Communication
Professional of Tomorrow Ballroom E, Hyatt Regency, Second Floor
Marjorie T. Davis (Chair), Helen M. Grady, and David Leonard, Technical
Communication Department, Mercer University, Macon, GA

5C      Workshop Cancelled

5D      Workshop: Technical Presentation Workshop: How to Wow the Critics
(continues in 6D) Waterfront North, Hyatt Regency, Lobby Level
Ruby Tebelak, Betsy Calderon, and Kathy Kaufman, Lawrence Livermore National
Laboratory, Livermore, CA

Session 6:      Thursday, 10:30-12:00

6A      Electronic Documents Ballroom D, Hyatt Regency, Second Floor
Moderator: Bernadette Longo
 Sun Microsystems Corporate Information Systems on the World Wide Web,
Teresa Lau, Sun Microsystems Computer Corporation, Palo Alto, CA
 Virtual Blood, Real Sweat, No Tears: Lessons from Making a Publication about
Electronic Publications,  Rebecca O. Barclay and Philip C. Murray, Electronic
Information Age, Inc., Portsmouth, VA
 Portable Electronic Documents,  Jay R. Friedman, IBM Corporation., T. J.
Watson Research Center, Yorktown Heights, NY
 The Rhetoric of E-mail: An Analysis of Style,  Rodney P. Rice, Air Force
Institute of Technology, Wright-Patterson AFB, OH

6B      Panel: Writing in the University Engineering Community: A Multi-Year
Communications Program Ballroom E, Hyatt Regency, Second Floor
Muriel Zimmerman (Director), Rhonda Levine, Madeline Sorapure, and Hugh
Marsh, Writing Program, University of California, Santa Barbara, Santa
Barbara, CA

6C      Workshop: Gathering and Implementing Market-Driven Requirements Ballroom
F, Hyatt Regency, Second Floor
Edith Lueke, IBM Corp, Rochester, MN

6D      Workshop: Technical Presentation Workshop: How to Wow the Critics
(continued) Waterfront North, Hyatt Regency, Lobby Level
Ruby Tebelak, Betsy Calderon, and Kathy Kaufman, Lawrence Livermore National
Laboratory, Livermore, CA

Session 7:      Thursday, 1:30-3:00

7A      Building Teams and Working in Them Ballroom D, Hyatt Regency, Second Floor
Moderator: Stephanie Rosenbaum
 Sociotechnical Aspects of Group Communication in Semi-autonomous Technical
Work Teams,  Elizabeth Varnes, Naval Command, Control and Ocean Surveillance
Center, Charleston, SC
 Integrating Teams,  WandaJane Philips and Dave Waugh, Andyne Computing,
Kingston, ON, Canada
 Team Building in an Organizational Setting,  Milan Dakich, Purdue University
of Calumet, Department of Communication, Hammond, IN

7B      Panel: A University-Wide Communication Skills Program Ballroom E, Hyatt
Regency, Second Floor
Wayne A. Bennett (Senior Vice Provost and Dean of the Graduate School), Dan
McAuliff, Carl Lovitt, Mary Dehner, Mary Ann Prather, and Elizabeth Varnes,
Clemson University, Clemson, SC

7C      Workshop: Creating Action-Getting Reports and Proposals Ballroom F, Hyatt
Regency, Second Floor
Lisa Moretto and Ron Blicq, RGI International, Myrtle Beach, SC

7D      Workshop: Graphics: Visual Human Factors, (continues in 8D) Waterfront
North, Hyatt Regency, Lobby Level
Gerry Cohen, Roswell, GA

Technology Demo: Windows Help Development Tool Verelst, Hyatt Regency, Second
Floor
Forefront Technologies will demonstrate its Windows Help development tool,
ForeHelp.

Technology Demo: ISO 9000 Training Percival, Hyatt Regency, Second Floor
Pinnacle East, Inc. will demonstrate its ISO 9000 training product.

Session 8:      Thursday, 3:30-5:00

8A      When Is an Office Not an Office? Ballroom D, Hyatt Regency, Second Floor
Moderator: Roger Grice
 The Paperless Office: Fact and Fiction,  Karl L. Smart, Department of
Management Communication, Brigham Young University, Provo, UT
 Hitching a Ride on the Information Superhighway: Opportunities and Possible
Pitfalls,  Emilie Gould, MapInfo Co., Troy, NY
 Using Electronic Communication to Implement a Co-located Software
Development Project,  Kenneth R. Ohnemus, CS Consulting, Cincinnati, OH

8B      Teaching Communication Skills Ballroom E, Hyatt Regency, Second Floor
Moderator: Ron Blicq
 Teaching Technical Communication Skills with the Community Model: Some
Questionable Side Effects,  Bernadette Longo, Rensselaer Polytechnic
Institute, Troy, NY
 Educating Technical Professionals to Communicate,  Richard H. Spencer,
Authors  Service Group, Boca Raton, FL; and Raymond E. Floyd, Innovative
Insights, Inc.
 Are Your Communication Skills Good Enough? An Analysis of Senior and
Graduate Business Students at the Florida Institute of Technology,  Amy L.
Burdan and Judith B. Strother, Department of Humanities, Florida Institute of
Technology, Melbourne, FL
 Workplace Communication Skills and the Value of Communications Skills
Instruction: Engineering Students  Perspectives,  Thomas E. Pinelli, NASA
Langley Research Center, Hampton, VA; John M. Kennedy, Center for Survey
Research, Indiana University, Bloomington, IN; and Rebecca O. Barclay,
Electronic Information Age, Inc., Portsmouth, VA

8C      Matching Information to Audience Ballroom F, Hyatt Regency, Second Floor
Moderator: Rob Houser
 The WTT Diet: Slimming Down Information,  Helen Arzu and Bob Turek, IBM
Santa Teresa Laboratory, San Jose, CA
 The Comprehensibility of Simplified English in Airplane Procedure
Documents,  Serena Shubert, Jan H. Spyridakis, and Mary B. Coney, University
of Washington, Department of Technical Communication, Seattle, WA; and
Heather Holmback, The Boeing Company
 The Translatability of Simplified English in Airplane Procedure Documents,
Serena Shubert, Jan H. Spyridakis, and Mary B. Coney, University of
Washington, Department of Technical Communication, Seattle, WA; and Heather
Holmback The Boeing Company
 The Philosophy of Newsletter Publishing,  F. M. O Hara, Jr., Oak Ridge, TN

8D      Workshop: Graphics: Visual Human Factors, (continued) Waterfront North,
Hyatt Regency, Lobby Level
Gerry Cohen, Roswell, GA

Friday, 9/29

Session 9:      Friday, 8:30-10:00

9A      Analyzing Tasks and Instructions Ballroom D, Hyatt Regency, Second Floor
Moderator: Ron Blicq
 Are We Looking for Content in All the Wrong Places? The Significance of
Research on Task Analysis for Documentation,  Barbara Mirel, DePaul
University, Technical Communications, Chicago, IL
 Writing Procedural Documents for Users Who Need Practice and Won t Get It,
Robert Krull, Rensselaer Polytechnic Institute, Department of Language,
Literature, and Communication, Sage Laboratory, Troy, NY

9B      Intellectual Property Law Ballroom E, Hyatt Regency, Second Floor
Moderator: Deborah Flaherty Kizer
 Intellectual Property ABCs: What Communicators Need to Know,  Kathy A.
Kaufman and Ruby M. Tebelak, Lawrence Livermore National Laboratory,
Technology Transfer/Technical Information Department, Livermore, CA
 Copyright Law: Speedbump or Brick Wall for Multimedia Projects?,  Pamela S.
Helyar and Gregory M. Doudnikoff, IBM Corporation, Research Triangle Park, NC

9C      Workshop: Conducting Mail and Telephone Surveys Ballroom F, Hyatt Regency,
Second Floor
Donald Zimmerman, Center for Research on Writing and Communication
Technologies, Department of Technical Journalism, Colorado State University,
Fort Collins, CO

9D      Workshop: Visual Thinking: Reassessing the Communication
Paradigm Savannah, Hyatt Regency, Lobby Level
Karl L. Smart, Department of Management Communication, Brigham Young,
University, Provo, UT

Session 10:     Friday, 10:30-12:00 Trustees Hall (Vernon/Verelst/Percival),
Hyatt Regency, Second Floor
 The Technical Village,  Joan Nagle, Aiken, SC

Session 11:     Friday, 1:30-3:00

11A     Communication Style Ballroom D, Hyatt Regency, Second Floor
Moderator: Mark Haselkorn
 The Effect of Nominalization on Comprehension and Recall,  Carol S. Isakson
and Jan H. Spyridakis, University of Washington, Department of Technical
Communication, Seattle, WA
 The Makings of an In-house Style Guide,  Deborah Stocker, Dames & Moore,
Bethesda, MD
 Using Transformation Grammar as an Editing Tool,  Charles Campbell, New
Mexico Tech, Department of Humanities, Socorro, NM
 Who Are We? Why Do We Act the Way We Do?  Louis H. Moretto, Genessee Valley
Vocational Center, Batavia, NY

11B     Communicating to the Public Ballroom E, Hyatt Regency, Second Floor
Moderator: Rudy Joenk
 Leadership and the Communication of Change in Public Policy,  Terrance J.
Malkinson, Faculty of Medicine, University of Calgary, Calgary, AB, Canada
 The Populist of Science,  Laurel K. Grove, Battelle Pantex, Amarillo, TX
 Key Issues in Conducting and Writing Integrated Assessments,  F. M. O Hara,
Jr., Oak Ridge, TN

11C     Workshop: A Problem-Solving Process that Really, Really Works Ballroom F,
Hyatt Regency, Second Floor
Juliette Jandel-Leavitt, Hayes Microcomputer Products, Inc., Atlanta, GA

11D     Workshop: The Document Walkthrough (continues in 12D) Savannah, Hyatt
Regency, Lobby Level
Joseph M. Campagna, Viewlogic Systems, Inc. Marlboro, MA; and Susan H.
Campagna, Mentor Graphics Corporation, Waltham, MA

Program Tour:   Friday, 1:30-5:00 Vernon, Hyatt Regency, Second Floor
 Communication in Museums: Similarities to Technical Communication  (tour of
the Ships of the Sea Maritime Museum), Saul Carliner, Carliner & Company,
Atlanta, GA

Session 12:     Friday 3:30-5:00

12A     Improving Engineering by Improving Communication Ballroom D, Hyatt
Regency, Second Floor
Moderator: Roger Grice
 Developing Online Writing Aids for Electrical Engineering Majors: A Progress
Report,  Donald E. Zimmerman, Michael Palmquist, David Vest, Greg Boiarsky,
Marilee Long, Thad Anderson, Karin Criswell, and Steve Hill, Colorado State
University, Center for Research on Writing and Communication Technologies,
Fort Collins, CO
 Why DON T Engineers Write Performance Specifications?  John Oriel, Naval Air
Warfare Center, Training Systems Division, Orlando, FL

12B     Communicators Are People Too Ballroom E, Hyatt Regency, Second Floor
Moderator: Rudy Joenk
 A Case Study of Organizational Influences on Writers at Worldwide Computer
Corporation,  Christa J. Carroll, Professional Writing Consultant, Potsdam,
NY
 Motivating the Writing Process: Who Says Engineers Have No Emotions?  Ernie
Franke, E-Systems, ECI Division, St. Petersburg, FL; and Richard Thornton,
ViaSat, Inc., Carlsbad, CA

12C     Workshop: Business Meeting Strategy: Presenting Information for Maximum
Impact Ballroom F, Hyatt Regency, Second Floor
Ron Blicq and Lisa Moretto, Winnipeg, MB, Canada

12D     Workshop: The Document Walkthrough (continued) Savannah, Hyatt Regency,
Lobby Level
Joseph M. Campagna, Viewlogic Systems, Inc. Marlboro, MA; and Susan H.
Campagna, Mentor Graphics Corporation, Waltham, MA