TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Getting customer reactions From:Vanessa Wilburn <vlwilburn -at- CPU -dot- COM> Date:Mon, 2 Oct 1995 11:03:18 -0500
>I suggested to my boss that a representative from our documentation
>department should venture out into the field to talk . . .
>Who can tell me about companies that do send documentation people
>out into the field to talk to users?
I'm just starting to do documentation for software, but I will be going out
in the field to talk to the users about what they need. Because our company
is small, I will also be going out in the field to help design the interface
in addition to assessing documentation needs. So I will be really covering a
couple of bases with any visits with the clients.
...........................................................................
. Vanessa L. Wilburn Voice: +1 (504)-889-2784 .
. Computerized Processes Unlimited, Inc. FAX: +1 (504)-889-2799 .
. 4200 S. I-10 Service Rd., Ste. 205 E-Mail: vlwilburn -at- cpu -dot- com .
. Metairie, LA 70001 WWW: http://www.cpu.com .
. "Consulting System Integrators" .
...........................................................................