Re: Getting customer reactions

Subject: Re: Getting customer reactions
From: Vanessa Wilburn <vlwilburn -at- CPU -dot- COM>
Date: Mon, 2 Oct 1995 11:03:18 -0500

>I suggested to my boss that a representative from our documentation
>department should venture out into the field to talk . . .
>Who can tell me about companies that do send documentation people
>out into the field to talk to users?

I'm just starting to do documentation for software, but I will be going out
in the field to talk to the users about what they need. Because our company
is small, I will also be going out in the field to help design the interface
in addition to assessing documentation needs. So I will be really covering a
couple of bases with any visits with the clients.


...........................................................................
. Vanessa L. Wilburn Voice: +1 (504)-889-2784 .
. Computerized Processes Unlimited, Inc. FAX: +1 (504)-889-2799 .
. 4200 S. I-10 Service Rd., Ste. 205 E-Mail: vlwilburn -at- cpu -dot- com .
. Metairie, LA 70001 WWW: http://www.cpu.com .
. "Consulting System Integrators" .
...........................................................................


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