Greetings!

[David Matis <71223 -dot- 2613 -at- COMPUSERVE -dot- COM>]

Greetings!

I'm new to the list and thought I'd take this opportunity to
introduce myself.

I provide technical communication contracting and consulting services
and am available immediately to accept telecommuting jobs.
You can reach me as noted below.

I look forward to hearing from you soon!

DAVID MATIS
TECHNICAL COMMUNICATION CONTRACTING AND CONSULTING SERVICES
     1902 Arthur Street
     Eugene, OR 97405-1517
     (503) 686-2030
     71223,2613 -at- compuserve -dot- com


OVERVIEW OF SKILLS
     Over the past seven years, I have written, designed,
     and produced training curricula, presentations and
     courseware; I have written online and print training and
     marketing communication documents, and produced multimedia
     events; and I have planned and facilitated meetings,
     conferences, and workshops.

     In addition to providing classroom training to novices and
     experts on how to use computer hardware and software, I have
     given professional presentations on Active Listening,
     Instructional Communication, and The Graphic Design of Text.

     I recently completed a Master's thesis "The Graphic Design
     of text:  a review of research" and will be awarded a
     Master s of Science Degree (4.0 GPA) in Technical and
     Professional Communication in December, 1995.

     My strong project management skills, collaboration skills,
     and creativity help me find innovative solutions to
     difficult communication problems.

     As a technical communicator, I take complicated subject
     matter, easily understood by subject-matter experts, and
     translate it into a language, a format, a style, and a tone
     that can be easily understood by non-experts.  I understand
     the critical importance of clearly understanding who it is
     I m communicating with and what I expect them to do with the
     information I m communicating.  I know audiences read
     documents and watch presentations primarily to learn, to do,
     to assess, and to learn to do.

     To help audiences accomplish these tasks, I ve developed and
     use the skills below to translate what experts know for
     audiences with a need to know:
          - Project planning and management

          - Technical and marketing writing, editing, and indexing

          - Audience and task analysis

          - Script writing

          - Concept development

          - Curriculum development and classroom training

          - Meeting/conference/workshop planning and facilitation

          - Public performance/public speaking

          - Graphic design/editing and typography

          - Hypertext and hypermedia

          - Programming: functional analysis and design,
            functional and technical requirements, coding and
            debugging


WHERE I HAVE WORKED
     I was continually employed by Delta Air Lines and WORLDSPAN
     (a privately held travel agency information services company
     owned by Delta Air Lines, Northwest Airlines, Trans World
     Airlines, and ABACUS) from October 1983 - August 1995.

     I currently provide technical communication contracting and
     consulting services.

=================================================================
                        EMPLOYMENT HISTORY
=================================================================

PRODUCT PRESENTATION MANAGER
     Marketing Programs--Business Communications
     WORLDSPAN (Atlanta, GA) 3/94 - 8/95

        - Wrote, produced, and developed multimedia
          presentations.

        - Wrote, designed, and produced account and product
          specific materials for use during meetings and product
          presentations.

        - Wrote, designed, and produced collateral marketing
          pieces using desk-top publishing and graphics software.

        - Planned and facilitated meetings and gave
          presentations for domestic and international customers
          and large employee/partner owner groups.


SCRIPTING SPECIALIST
     Programming Services
     WORLDSPAN (Atlanta, GA) 10/92 - 2/94

     SCRIPTING is high-level, hybrid, proprietary programming
     tool based on C, Basic, and Pascal.

          - Performed functional analysis and design.

          - Wrote functional requirements (user interface).

          - Wrote technical requirements (internal coding).

          - Designed code and dialog boxes, flowcharted, coded,
            and debugged scripts.

          - Developed and revised procedures manuals and
            classroom  curricula.

          - Provided classroom subscriber training for WORLDSPAN
            SCRIPTING.


SENIOR TRAINING SPECIALIST
     Training Support
     WORLDSPAN (Atlanta, GA) 10/89 - 9/92

     - Developed and revised procedure manuals, training aids,
       and classroom curricula for WORLDSPAN products.

     - Prepared and executed implementation schedules for the
       introduction of new or enhanced hardware/software into the
       WORLDSPAN product line.

     - Coordinated hardware/software releases with internal areas
       to ensure all equipment and training needs were addressed
       in advance of product release.

     - Performed LAN Administrator duties.


AUTOMATION INSTRUCTOR CLASSROOM AND ONSITE
     Customer Training
     Delta Air Lines, DATAS II (Atlanta, GA), 7/88 - 9/89

     - Provided classroom and onsite training (in the U.S. and
       Germany) for DATAS II, the Delta Air Lines computer
       reservation system.

     - Planned and conducted regional subscriber workshops and
       account conversions from other systems to DATAS II.


=================================================================
                            REFERENCES
=================================================================

Dr. Carol Barnum
     Professor, Humanities and Technical Communication Department
     Southern College of Technology
     (404) 528-7202
     cbarnum -at- st6000 -dot- sct -dot- edu

Dr. Saul Carliner
     International Society President
     Society for Technical Communication

     Carliner & Company Information Architects
     220 Renaissance Parkway
     Suite 1213
     Atlanta, GA 30308

     (404) 892-3945
     cuisacx -at- gsuvm1 -dot- gsu -dot- edu


Dawne McCain
     Manager--Training Support
     WORLDSPAN Travel Agency Information Services
     (404) 563-7400

Vela McClam
     Director Hotel Industry Marketing
     WORLDSPAN Travel Agency Information Services
     (404) 563-7400

Dr. Kenneth Rainey
     Professor, Humanities and Technical Communication Department
     Southern College of Technology
     (404) 528-7202
     krainey -at- st6000 -dot- sct -dot- edu

Tom Wethington
     Manager--Marketing Programs
     WORLDSPAN Travel Agency Information Services
     (404) 563-7400


=================================================================
                      EDUCATION AND TRAINING
=================================================================

MASTER S DEGREE
     I completed the requirements for graduation (4.0 G.P.A.) and
     will be awarded a Master s Degree in Technical and
     Professional Communication from the Southern College of
     Technology in Marietta, GA, in December, 1995.  I
     completed the following classes:
          - Online documentation

          - Project management

          - Document Design

          - Collaborative writing / small group communication

          - Multimedia

          - Technical editing

          - Technical journalism

          - Research and theory in technical communication

          - Master s thesis
            The graphic design of text: a review of research

BACHELOR'S DEGREE
     I was awarded a Bachelor s Degree in Music Performance from
     Arizona State University, Tempe, AZ in the fall of 1983.

PROFESSIONAL TRAINING
     1994 Meeting Facilitation

     1993 Introduction to Programming Using C

     1992 Essential Elements of Instruction

     1991 Information Mapping--Strategies for developing
          high-performance documentation

     1991 Instructional Design For New Designers

     1991 Training Needs Analysis

     1989 Train the Trainer

     1983 Airline computer reservation training
          (DATAS II/WORLDSPAN)


=================================================================
                     PROFESSIONAL MEMBERSHIPS
=================================================================
     Society for Technical Communication (STC)


=================================================================
                    PROFESSIONAL PRESENTATIONS
=================================================================
     Instructional Communication
          - STC chapter meeting, Atlanta, GA 11/93
          - STC regional Currents Conference, Atlanta, GA 2/94

     Graphic design and typography
          - WORLDSPAN Marketing Division Presentation,
            Atlanta, GA 1/95
          - STC regional Currents Conference, Atlanta, GA 2/95

     Active listening
         WORLDSPAN Marketing Division Presentation,
         Atlanta, GA 7/95


=================================================================
                  ARTICLES AND ACADEMIC WRITING
=================================================================
"Active listening" (Published February, 1994)
Society for Technical Communication Chapter Leader
newsletter, Tieline

"Typography and graphic design" (Published February, 1995)
WORLDSPAN, internal training document

Master s thesis:
     "The graphic design of text:  a review of research"

Master s research:
     "The Impact of the Americans with Disabilities Act and
     New Computer Technology on Blind Writers"


=================================================================
              PERSONAL INTERESTS AND ACCOMPLISHMENTS
=================================================================

THERAPEUTIC FOSTER PARENT
     In 1994, my wife Gretchen and I were certified as
     therapeutic foster parents and fostered an emotionally
     disturbed eleven-year-old girl for four months.

RUNNING
     1993
     Atlanta Marathon, Atlanta, GA

     1994
     Atlanta Marathon, Atlanta, GA
     Big Sur Marathon, Big Sur, CA
     Madison Marathon, Madison, WI
     San Francisco Marathon, San Francisco, CA
     Fairbanks Marathon, Fairbanks, AK
     Marine Corps Marathon, Washington, D.C.
     Peachtree Road Race (10K), Atlanta, GA

     1995
     Phoenix Marathon, Phoenix, AZ
     Toronto Marathon, Toronto, British Columbia
     Taos Marathon, Taos, NM

GOURMET VEGETARIAN COOK
     Since 1985, I ve adhered to a vegetarian diet and studied
     vegetarian and macrobiotic cooking.

THE THEATER
     As a trained singer-actor-dancer and a member of the
     professional actor s union, Actor s Equity, I have performed
     in numerous professional, regional, community, and
     university musical theater productions.


     THEATER REVIEWS

     THE PIRATES OF PENZANCE
     Onstage Atlanta - Atlanta, GA
          "David Matis lends his fine tenor and true-blue hokum
          to hero Frederic."
               Dan Hulbert, Theatre Critic
               Atlanta Journal Constitution


     THE MIKADO
     Southeastern Savoyards - Atlanta, GA
          "Aided by a sonorous voice, David Matis makes an
          impressive Savoyard debut in the role of the noble
          lord Pish-Tush."
               Derrick Henry, Classical Music Critic
               Atlanta Journal Constitution


     LIES AND LEGENDS - THE MUSICAL STORIES OF HARRY CHAPIN
     Neighborhood Playhouse - Atlanta, GA
          "David Matis has an accomplished voice, one perfect for
          all the boyish handsome leads in musicals that don't
          get written anymore."
               Patrick Gaffney, Theater Critic
               Creative Loafing, Atlanta, GA


     CAMELOT
     Lyric Opera Theater  - Phoenix, AZ
          "...Mordred, as  played by David Matis, stands out.
          Making a churlish entrance well into  second act he
          curls his body into a head to toe amplification of the
          sneer on his lips.   David Matis sings...with utter
          conviction.  It is a smashing moment, ...."
               Michael Maza, Theatre Critic
               Phoenix Gazette


     THE BOYFRIEND
     Lyceum Theatre - Phoenix, AZ
          "Matis...gives the smoothest performance.  Be it
          singing, dancing or hamming it up, Matis is a joy to
          behold."
               Max Mcqueen, Theatre Critic
               Tempe Daily News