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Subject:Training and TW From:Jane Bergen <janeb -at- IADFW -dot- NET> Date:Wed, 18 Oct 1995 21:39:35 +0000
Our company just hired a new technical trainer. He is new to the
Internet and has asked if I can help point him to any training
resources (WWW pages, etc.). Does anyone have suggestions?
Also, how many of you tech writers also write (or have some input to)
your company's training materials? Do you use the master document
approach, where one body of text is reworked into separate training,
user guide(s), and online help topics? He's used this at his previous
job but I have grave reservations about it. We'd really appreciate
any comments. Currently, our user guides and online help files are
developed by the same writer, but adapted to fit the needs of the
type of document. The training materials and documentation we write
are for telephony software, using Word, FrameMaker, and whatever else
is handy.
Thanks for your help.
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Jane Bergen
Technical Writer
janeb -at- iadfw -dot- net or janeb -at- answersoft -dot- com
