Re: Why We Need Good Software Manuals

[CARYN_RIZELL -at- HP-ROSEVILLE-OM2 -dot- OM -dot- HP -dot- COM]

     >>David said:  As a user I want a manual I can read and browse whil=
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     >>travelling, while in bed, when having a meal, on the beach, &c.
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     You are a dedicated user!  Those are the last places I want to be =

     reading a manual.  =

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     I have to admit that the only time I look at a manual is when I nee=
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     to find something.  I rarely just open a manual and see what is =

     inside.  I just don't have the time to do that.
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     When I buy new software, I want to open it up, install it and start=
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     using it.  I don't want to read the manual to figure out how to use=
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     it.  I want a product that guides me through using it without havin=
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     to read a manual.  Wouldn't that be nice?
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     Caryn Rizell
     Learning Products Engineer
     Hewlett-Packard
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