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Subject:Re: Why We Need Good Software Manuals From:GINGER JONES <FFKB48A -at- PRODIGY -dot- COM> Date:Wed, 24 Jan 1996 09:48:08 EST
Caryn Rizell said:
<Our real task is not whether we should provide everything in a
manual or online, but determining what <topics the user even wants to
see explained."
Maybe I'm weird, but as a user I want it ALL explained. I don't want
one tidbit left out of my manual. What items would you leave out?
What is unimportant to one person, may be crucial to another.
And I agree with Jane Bergen--I *want* that manual so I can write all
over it. I have to admit I was a little taken aback when I opened my
MS Office 95 box and found one manual.
