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If they can't figure it out, that's their fault - and your business future.
Join the Society for Technical Communication - Tucson Group on Wednesday,
February 21 - and learn how to test your products - before they test your
customers' patience.
When customer satisfaction is your top priority, usability techniques can
help make your products and documentation as intuitive and easy to use as
possible - no matter what your budget. This double demonstration will show
you how.
Topic: Usability Testing in Action
When: Wednesday, February 21
Where: Artisoft, Inc., 2202 N. Forbes Blvd., TUCSON, AZ (Forbes Blvd. is
just 100 yards west of I-10 off Grant Road. Turn south at Circle K.)
5:30pm: Informal networking
6:00pm: Buffet dinner
6:45pm: Main demonstrations. Donna Ellis of Sunquest Information Systems
will show how you can get started on low-cost usability testing, without
investing in highly expensive specialized equipment. Lenore Mackey of
Artisoft will conduct a test of a software product in Artisoft's custom
usability lab. You'll get to see both demonstrations and Donna and Lenore
will be available throughout the evening to
answer your questions.
Note: Security requires doors to be closed at 6:45pm.
Cost:
Whole program (buffet and demonstrations): $12.00
Demonstrations only: $5.00
Further information/reservations: Dave Lawrence at (520) 322-5567 (h).
Reservation DEADLINE is Friday, February 16.
The mission of the Society for Technical Communication is to improve the
quality and effectiveness of technical communication for audiences
worldwide.
Written by Tony Poulton
Submitted by Nancy Burns
nburns -at- noao -dot- edu
for STC-Tucson