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Subject:Re: Pride of Ownership From:Carl Rudorf <crudorf -at- CCMGATE -dot- MBSBOOKS -dot- COM> Date:Wed, 13 Mar 1996 16:44:55 CST
Guy McDonald writes:
"-Work closely and directly with management
-Fit technical documentation & training into a palatial package
so the entire company (client) will benefit?"
Yes, absolutely. However, management has got to acknowledge the value of
training & documentation. Indifference, derision -- how many of you have been
told your work amounts to nothing more than creating a new type of door stop? --
notwithstanding, if one has done all the s/he is capable of doing to inform the
client of the product, there is no reason not to feel good/proud of a job well
done.
As far as benefit is concerned . . . when marketing drives development to the
degree it does here at TinkerTronics (sic) . . . the mere fact a customer
receives a manual is astonishing.