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Subject:Doc Design Research From:Dan Lupo <Dan_Lupo -at- CCMAIL -dot- US -dot- DELL -dot- COM> Date:Fri, 22 Mar 1996 11:14:16 CST
Hi,
If someone challenged you to support your document design decisions
with research findings, what citations would you offer?
I am seeking citations for such document design research. I am
interested in journal articles, book chapters, white papers,
conference presentations, government publications, etc., whose
conclusions support specific design strategies (e.g., chunking,
queueing, filtering, use of white space, lists, ragged right text,
etc.). Any research entity -- government, industry, academic -- would
be appropriate.
Please feel free to send your suggestions to me (dan_lupo -at- dell -dot- com)
and I will post what I receive.