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>Through the years, I have maintained that placing clickable screen
shots in online help is a waste of time for users. <snip> So what's
wrong with this method (IMHO)? It's "interface-centric" and not
"user-centric."
No argument here. You could give them what you call
"interface-centric" in a reference manual. Users who punch an F1 key
want to use the software, not get an overall education in it.
The Windows 95 environment with its Tool Tips offers a nice
compromise, a swell way to go.
Bill Sullivan
bsullivan -at- deltecpower -dot- com
San Diego, California
