TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
The company I work for is considering sending out program temporary fixes (PTFs)
and related documentation between releases. THe PTFs would include new features
as well as error corrections. I've done this once and it was a minor nightmare.
Has anyone had any experience with this? What level of documentation did you
send out? What problems did you experience? What solutions did you find? What
did the customers think of your solutions? I'd appreciate any information you'd
be willing to share. Thanks.
Victoria Koster-Lenhardt
100633,3434 -at- compuserve -dot- com