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> I'm involved in a committee which is developing the style guide
> for writing customer documentation.(This particular guide will not
> handle issues like format, typeface, design, etc.) What
> are some of the categories you think are important in a style
> guide? Did you ever try to find an answer in your company's style
> guide but were unable to?
When preparing a style guide as required by you I think I would think as
if I have to present information to a blind person. That opens up many
avenues of how to prepare a style guide ingnoring the points that you
mentioned - format, typeface, design, etc.
Just a random thought.
Regards
Jacob
Oulu, Finland
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