TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Just chiming in as another writer who is not documenting software or hardware.
My main reponsibilities are documenting the procedures in the Financial and
Adminsitrative Services Division of a Medicare contractor. This is part of a
government requirement to document the processes and controls used by all
Medicare contractors. As part of this project, I am asked to do some detail
level documentaion that includes computer steps, but as supporting docs for
the process books. I'm not sure how other contractors are meeting this
requirement, but there might be some additional work out there since this is
mandated for all Medicare processors. If, by some chance, there is someone on
this list who is also doing Medicare work, I would love to hear from you.
Ken Maum usempe8p -at- ibmmail -dot- com
TECHWR-L List Information
To send a message about technical communication to 2500+ list readers,
E-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send administrative commands
ALL other questions or problems concerning the list
should go to the listowner, Eric Ray, at ejray -at- ionet -dot- net -dot-
