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I'm struggling (again? still?) with some of the ways things are done at my
company. The thing that has me concerned most these days is what I consider to
be a very poor user interface design. It irks me that we tech writers were not
consulted on the design in the first place, and now we have what used to be a
prototype that just evolved into the final product. And it's embarrassingly,
frustratingly inadequate.
I wonder how many of you software documenters are consulted in the user
interface design process. Do you have a lot of input? Do you have any
guidelines for what constitutes a good UI design? I've got some ideas for a
better UI, but I haven't much training or education (self-inflicted or formal)
in UI design. Can you recommend any books?
TIA for your help. If you want to reply directly to me, you can find me at
kmayer%touch_technology -at- notesgw -dot- compuserve -dot- com
or
kmayer -at- syspac -dot- com
Cheers,
Karen
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