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Subject:Re: non-American English From:"Colleen Dancer (02) 333-1862" <DANCER -dot- COLLEEN -at- A2 -dot- ABC -dot- NET -dot- AU> Date:Wed, 21 Aug 1996 14:12:05 +1000
I agree with all of Kip's comments. The majority of people would not
realise an electrical outlet is a powerpoint not a shop of electrical
goods.
More importantly as an Aussie often using overseas products and manuals
and living in a *different* time zone, please include a fax or email
number in all contact information contained on or in a product.
Unfortunately it seems to be the US companies that are particularly bad
at this. Most people can fax or email internationally, but a lot of
people don't have IDD access on the phone. Also as the time zones are
different, ringing a US company from Sydney, Australia in anything
vaguely in the realm of working hours is impossible.
I speaketh from experience :( (long and frustrating experience)
Colleen Dancer
dancer -dot- colleen -at- a2 -dot- abc -dot- net -dot- au
The opinions expressed are mine and mine alone.
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