TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Online Help Authoring Systems From:Bruce Covell <brucec -at- CCTECH -dot- COM> Date:Wed, 20 Nov 1996 08:00:23 +0000
Couldn't find it either, but I did locate Eastgate Syatems of
Watertown, MA, a vendor of hypertext authoring tools.
Eastgate Systems, Inc. 134 Main Street, Watertown MA 02172 USA.
Email: info -at- eastgate -dot- com -dot- Phone: (617) 924-9044
(800) 562-1638 http://www.eastgate.com
> Dear Technical Communicator:
> Subject: Have you have heard of Docu Pro or Eastgate
> Technology, Inc. of Des Moines?
> ReliaStar Financial, Inc. is considering online help authoring
> systems for communicating information to insurance brokers and
> agents.
> At this time, all those involved with online help development
> in our companies are happily using one of the versions of
> RoboHELP or WinHelp Office Suite. We know that there are many
> other fine online authoring systems such as Doc-to-Help,
> ForeHelp, etc.
> However, one of our divisions is exploring purchasing a
> (customized?) online help system offered by Eastbridge
> Technology, Inc. of Des Moines, Iowa. This product is:
> DocuPro or Docu Pro. At first glance, their online help system
> sounds great. This ReliaStar division is looking for a
> customized on-line help system for insurance and financial
> products.
> Have any of you heard of Eastgate Technology or Docu Pro?
> I did a Computer Select search of 70,255 articles published in
> the past two years in over 2,000 computer/IS publications. No
> where is Eastgate Technology or Docu Pro mentioned.
> Do you know of any other company that customizes online help
> system for insurance and financial products.
> Any help will be greatly appreciated.
> Thanks.
> Bill Warner, Ph.D.
> Senior Technical Writer
> ReliaStar Financial
> Minneapolis, Minnesota
> bwarner -at- reliastar -dot- com
> ~~~
> message
> to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send
> commands
> and
> browse the archives at
>http://listserv.okstate.edu/archives/techwr-l.html
> Send list questions or problems to the listowner at
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
A conclusion is simply the place where you got tired of thinking.
Bruce Covell Cooper and Chyan Technology Inc.
brucec -at- cctech -dot- com 1601 S. De Anza Boulevard
408.342.5630 Cupertino, CA 95014
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++