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Subject:Combined doc/help index From:"Suzanne A. Hosie" <suzy -at- WOTE -dot- COM> Date:Wed, 8 Jan 1997 13:25:34 +0000
Background: I'm working on a project where the documentation set consists
of a smallish (48p) user's guide, setup instructions (fold-out card) and
then all info in online help.
Issue: My client has asked that the user's guide index include references
to Help so the user knows the info is available, even if it's not in the
user's guide.
Questions:
1. If you have done this, was it successful (measured by client/employer
satisfaction as well as customers not complaining/calling because they
can't find the info)?
2. Do any of you have ideas re how to present this to the user? I've tried
a few things but haven't hit on anything I really liked.
Suzy Hosie
Write on the Edge
suzy -at- wote -dot- com
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