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>> Has anybody released books with change bars? How did customers react? Is
this, in fact, a requirement for ISO9000? Do you feel that same gut
feeling as I, that this isn't going to be useful in the long run? <<
When I worked for a software manufacturer, we routinely got requests for change
bars from our customers and our product managers. We never had a customer
complain when they were included. The main reason users wanted them was
precisely what you mentioned -- they could quickly scan through familiar
sections of the manual and find out what was new.
Best regards,
/chet
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<signature>
Chet Ensign Office: 212-448-2466
Manager of Data Architecture Home: 201-378-3472
Matthew Bender & Company, Inc. Email: censign -at- bender -dot- com
New York, NY
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