TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Minimalism From:Dick Miller <DICK_MILLER -at- HP-VANCOUVER-OM10 -dot- OM -dot- HP -dot- COM> Date:Fri, 31 Jan 1997 07:33:33 -0800
Victor:
A comment on your "not-so-glamorous example." I'd be willing to bet that a
lot of Americans had wished they had a user guide the first time they
encountered a bidet in a European hotel. (Have you ever seen the relevant
clip on America's Funniest Home Videos? It helped me feel less stupid.) :-)
--Dick Miller
______________________________ Reply Separator _________________________________
Subject: Re: Minimalism
Author: Non-HP-victor (victor -at- TRCINC -dot- com) at HP-Vancouver,mimegw10
Date: 1/31/97 6:06 AM
I was trying to stay out of this, but Robert brought up redesigning
matchbooks to avoid the need for a "close before striking" message
and it started the wheels turning. I like his idea. It can be
applied to a million other bad designs we run into every day.
Doors for instance. Why should any door ever need a "push" or
"pull" sign. Shouldn't it be obvious?
Bad design makes our jobs more difficult than they need to be.
Try reading Donlad Norman's _Design of Everyday Things_ or
_Turn Signals are the Facial Expressions of Automobiles_.
We can apply the concepts to helping developers/engineers with
constructive criticism. If they're actually interested in
improving the product, they might listen. Don't limit yourself
to a "strictly writing" role.
If you do a good job, you might put yourself out of a writing
job and end up as a designer/tester/HCI type.
One last not-so-glamorous example: How many documents have you
read about how to use a toilet?
--
Victor Chapel victorc -at- trcinc -dot- com Communications Group
The Technical Resource Connection, Inc. www.trcinc.com
a wholly owned subsidiary of Perot Systems Tampa
TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html
TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html