Re: Too short for a TOC

[Laura Bean Warner <laura -dot- bean -at- DELTEC -dot- COM>]

Oh, I love it!  Very well put.  It sounds as though the audience in this
case is Matthew Long's higher ups and not necessarily the reader.  We
are having a similar struggle were I work because some of the reviewers
think that all documents of a particular title need to be exactly the
same regardless of varying users.  My technical communications group
just wants to make documentation people can and will use, dag gummit,
not documents that fit into a mold and cut out one after another!

Laura
(laura -dot- bean -at- deltec -dot- com)


>----------
>From:  Kris Olberg
>Sent:  Monday, June 9, 1997 6:28 PM
>To:    TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
>Subject:       Re: Too short for a TOC
>
>Snip
><The audience is not necessarily the reader. Meeting your audience's needs
>is your highest priority; however, meeting your readers' needs is also a
>priority, even if you do nothing more than help them quickly determine that
>the document does not contain what they need.>
>
>Regards...Kris
>-------------------------
>kolberg -at- actamed -dot- com
>kris -at- olberg -dot- com
>
>

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