Re: Question about learning to develop online help

Subject: Re: Question about learning to develop online help
From: Sue Carmine <scarmine -at- ESTEE -dot- COM>
Date: Thu, 26 Jun 1997 09:59:42 PDT

Paula,
Have you considered documenting a simple manual process that your company
performs every day? For example, how to add toner to the copy machine, or
the process you follow to handle a customer service call. Any simple
process can be documented and put into a help file.
You can also document the steps you need to take to open up your pool in
the summer. Anything like that could give you a head start on how to set
up help files, and how the end product will look.
Hope this helps.

Sue Carmine
scarmine -at- estee -dot- com

----------
>
> Okay, I found some Winhelp software that I could afford for my budget, and
> I want start learning how to do online help. Problem is that I don't have
a
> piece of software to document. I'm also one of those people who learn
> better if they have a practical reason to learn something. So any
> suggestions where I might find a place where I could hook up with a
> programmer so that I can document an actual application.
>
> Paula
>
> *********
> Paula Puffer, Technical Writer
> http://www.cei.net/~techwrtr/
> http://ethos.rhet.ualr.edu/~saenger/
> http://ethos.rhet.ualr.edu/~techwrtr/thesis/index.html
>
> TECHWR-L (Technical Communication) List Information: To send a message
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> to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
> Search the archives at http://www.documentation.com/ or search and
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>

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


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