documentation DOES matter

[Michele_Berkes -at- CCMAIL -dot- OSTI -dot- GOV]

     Hello techwhirlers!

     I thought I'd delurk to share a tidbit that I found rather reassuring.
     I receive a publication called "Government Best Buys" which
     occasionally comes in the same plastic pouch as my "Federal Computer
     Week".  They'll periodically perform comparative tests on various
     computer systems available under various government procurement
     systems and publish the results.

     The part I found reassuring is that one of the evaluation criteria is
     (drum roll please) documentation! Quality of documentation receives the
     same weight as system design, setup, expandability, compatibility, and
     technical support. I've seen excellent (or poor) documentation cited as
     an important reason to consider (or avoid) certain products. It's good
     to see the documentation being considered as part of the overall
     package (not an add-on or afterthought).

     Take heart!
     Michele Berkes
     michele_berkes -at- ccmail -dot- osti -dot- gov

     P.S. If you'd like to look at their reviews, they have a Web site:
     http://www.fcw.com/pubs/gbb/ .

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