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>> Address the
>> issues (that is, what people SAY, not what you read
>> into what they say), and nothing else.
>>
>Would that it were that easy, words being the slithery things that they are.
Yeah, reading/intepretation is everything.
And subtext is...everything? Well it's a lot, anyhow.
On the other hand, there's a good relationship principle when you're
dealing with touchy matters, which is to ask, "Is such-and-such what you
meant?" And making "I' statements--"I think," "I feel"--rather than "you"
statements can often de-fuse animosity, too.
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