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Subject:Help for procedures/instructions writers From:geoff-h -at- MTL -dot- FERIC -dot- CA Date:Tue, 12 Aug 1997 10:14:48 -0500
I just finished reading an excellent article that should
prove useful for anyone who needs to create flowcharts or
decision trees that are efficient for users. The article
is:
Jansen, C.J.M. and Steehouder, M.F. 1996. The sequential
order of procedural instructions: some formal methods for
designers of flow charts. J. Tech. Writing and
Communication 26(4):453-473.
There's a bit of mathematics in the paper, but nothing
impenetrable, and understanding what the authors say is
IMHO well worth the effort. Even if you don't apply the
procedures rigorously, a superficial application should
still provide significant usability benefits.
--Geoff Hart @8^{)} geoff-h -at- mtl -dot- feric -dot- ca
Disclaimer: Speaking for myself, not FERIC.
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