Re: Word 97: What do you do when Normal.dot dies?

["Andrews, Doug" <doug -dot- andrews -at- GS -dot- COM>]

This may or may not be your problem, but for what it's worth:

I encountered a similar situation a few weeks ago and determined that
our department had been whacked by a case of the "CAP" macro virus
(confirmed by a call into Microsoft).

McAfee's VirusScan solved the problem. Alternatively, the Microsoft
Knowledge Base article "What to Do If You Have a Macro Virus"
(http://www.microsoft.com/kb/articles/q134/7/27.htm) outlines various
workarounds that do not require anti-virus software.

Doug Andrews
doug -dot- andrews -at- gs -dot- com

>----------
>From:  Harrison Brace[SMTP:hbrace -at- AIMQUEST -dot- COM]
>Sent:  Monday, September 29, 1997 4:54 PM
>Subject:       Word 97: What do you do when Normal.dot dies?
>
>My normal.dot file died today due to fatal corruption. Unfortunately, I
>have done a lot of work in the past week on formatting and styles. I do
>have a backup, but I'm worried if I use it the same problem may crop up
>again.  The last batch of documents I printed had a lot of weirdness that
>could be related to a troubled normal.dot.
>
>Any suggestions?
>
>Thanks,
>
>Harrison Brace
>Ceci n'est pas encore un .sig
>

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