In Box Exam Question-Management Type Question

[George Williams <williamg -at- MTS -dot- NET>]

I'm not sure if this question fits here or not, but if any of you out there
manage documentation departments you might be able to help me.

I wrote an eight hour management exam today and one of eight sections of
the exam was an "In Box test". Correspondence was given to you in an in
box, as was the company structure showing  your position within  hierarchy.
I handled the assignment greenly, having been used to handling any problems
that arise in my office immediately, or adding them to a written list for
later completion.

In this case, I went through the inbox and handled it piece by piece, top
to bottom, only to find that some of the correspondence at the bottom of
the the inbox pile was was related to correspondence I'd already signed off
and replied to in error, earlier in the exam hour.

        Obviously, some of my responses to the initial inbox correspondence were
incorrect based on what I found at the bottom of the inbox pile. In future
I would go through the stack of paper and group all similar or related
correspondence together.

For future reference, does anyone know of an established method of handling
inbox correspondence efficiently in a hurry.

Thanks in Advance,
George Williams

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