TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Do PDFs Make Customers Ask for Printed Docs? From:Joe Miller <joemiller -at- CANBERRA -dot- COM> Date:Wed, 29 Oct 1997 14:59:18 -0500
We're about to start putting some of our docs on CD-ROM.
Marketing, in its infinite wisdom, has decided (based on nothing
at all) that no one will want printed docs and if someone does
we'll sell them at a markup. The prediction is that our printed
doc output will be about 10% of current levels.
My guess is that the demand for printed docs will not noticeably
become less. That is, we'll supply the CD-ROM version and
find that many (most?) customers will still require and ask for
the printed version.
