"Granny" instructions again

[Krista van Laan <vanlaan -at- BILBO -dot- NTC -dot- NOKIA -dot- COM>]

I forgot to write in my previous request for any new thoughts on writing
minutely detailed instructions, that the customer also asked that I make
no references to any other page, chapter, document, etc. There are
many many procedures, with many repetitions, which is why I dread
inundating the user with pages full of the same old stuff. Does this
add clarity? Or detract from it? What is the middle ground? On-line
help would be great in this situation, but it is not an option right now.

 ========================================================================
Krista Van Laan                    Phone:   358 9 511 23684
Nokia Telecommunications Oy        Fax:     358 9 511 23554
P.O. Box 320                       Email:   krista -dot- vanlaan -at- ntc -dot- nokia -dot- com
FIN-00045 NOKIA GROUP Finland      Office:  Hiomotie 5 FIN-00380 Helsinki


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